Cancellations within 24 hours of booking – No Cancellation Fee, unless the reservation is within 7 Days of the move date

Cancellations within 7 Days of the Move Date – Reservations are subject to a fifty percent Cancellation Fee of the deposit amount

Cancellations after initial 24 hours but prior to 7 Days of the Move Date – A ten percent Cancellation Fee applies

Please keep in mind that once your move is scheduled, space is reserved with a carrier, and truck routes are determined. As a result, carriers must be compensated for losses resulting from cancellations.

As a courtesy, a credit for your cancellation fee will remain on file and may be applied towards a future move, as long as the move is picked up within twelve (12) months of your initial booking date, and the move is still one that is arranged by Moving APT.

*Processing fees are not refundable.

In the event that you require the cancellation of your move, please direct your cancellation request via one of the following methods:

1.⁠ ⁠By phone to: (786) 446-9520

2.⁠ ⁠By e-mail to: [email protected]

3.⁠ ⁠By fax to: (689) 304-3987